The Sphere

This sphere represents the vast sum of technical knowledge. Inside the sphere are three letters each inside of much smaller spheres. I will start with the smallest which is the innermost circle (A). A represent the things you “know you know”. The second sphere is labeled B. B represents the things you “know you don’t know”. The outer circle is labeled C. C represents the things you “don’t know you don’t know”. The more technology grows so do the gaps between the circles. When two parties communicate there will be a balance when they are in the same circle. If two parties are communicating and both are in the A circle they will be able to understand each other and easily have a fruitful discussion. If one of the parties is in A, and the other another is in B, A will be able to communicate with the B party to educate them and bring them into the A circle. At the very least B will agree that is doesn’t understand A, but knows A has knowledge that B does not. Problem in communication and understanding comes into play when someone is A, or B communicates a concept to another party in the C circle. Remember that C does not know they don’t know and may even think they do know what A or B is trying to communicate.

These are some of the fundamental challenges to communication between IT and the general populous. These challenges come into play for a large array of problems arising in the information age. They can be end users (including telecommunications) or in IT. An understanding of security, privacy, legality, and informational freedom is at stake. For this reason, communities in all areas of society will need a greater understanding of IT for society to function. These communities include but are not limited to commerce, law, security, education, medical, and personal users.