Ebay! The Online Marketplace
“Our goal is to provide the best deals on whatever people want from the most diverse sellers on the planet,” (Norton)
Ebay, as everybody knows, is one of the first places we tend to look at when we are searching for that hard to find product. Ebay caters to 39 markets and the U.S. and has nearly 84 million users active worldwide. Ebay has changed the face of internet commerce when the company was started back in 1995. The founder of the company, Pierre Omidyar, started Ebay from his home computer when he wrote the code for an online auction format.
With Ebay being a household name, the company had expanded and bought multiple ecommerce companies as well as two popular sites we have all heard of. The two companies that Ebay had purchased was Paypal in 2002 and Skype in 2005. Paypal is a secure site where buyers can pay the sellers for their items by just using an email and setting up an account. There are minimal charges when using Paypal, but it is the quickest and safest way to receive items from Ebay as well as other websites that allow the use of Paypal. Skype being the most recent purchase allows users to be able to have live video and voice chat for free by using the software. Skype is used worldwide and is available in 28 different languages. Skype helps to generate relationships with people just like Ebay has doing since the inauguration of the program.
Ebay supports their members if they have any problems, questions, or concerns with anything via e-mail, chat, and phones. They have recently expanded to the public by creating a Twitter account as well as a Facebook account so members can follow Ebay everywhere. The company is well respected and does a very nice job with anything from handling the postings all the way through the completed transaction. The Ebay company is a top notch company that is well respected in the e-commerce community.
Ebay. (2009). ebay. Retrieved October 7, 2009, from http://news.ebay.com/about.cfmSocial Media Club of Salt Lake City. (n.d.). SMC of SLC. Retrieved October 7, 2009, from http://www.smcslc.org/ebay%E2%80%94using-social-media-inside-and-out-1000577.htm
1 comment:
I love eBay. I can’t express that any more clearly. And PayPal is great, I am only learning all the ins and outs of both, but the internet market place has helped those of us who live rurally and do not have access to many of these items. It is also nice to know that there is a payment facility (PayPal) which is ‘safe’ to use.
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