The 3 C's


Collaboration

Communication

Cisco

Cisco Systems has been involved with the internet and networking since day one. Their routers and switches are used almost everywhere now and they have the reputation of being the best. Technology and communication is what has made Cisco successful, but the market has changed. Sure, new routers and networking hardware will be needed but the consumer wants to be able to use all this connectivity to their advantage without technical experts needed. Collaborative communication only works if it is easy to use for the end user. The CEO of a company does want to waste 30 minutes trying to get a web-conference to work. Cisco stepped into this collaborative communication arena a while ago and is working on changing the way businesses operate. Many companies already use Cisco’s WebEx, a popular online meeting solution. Cisco also offers TelePresence a video conferencing solution. Telepresence changes the way distant employees collaborate by providing face to face communication. One of Cisco’s most impressive solutions is their Unified Communications. This solution builds a bridge between every communication gap you could think of.

“Cisco Unified Communications solutions unify voice, video, data, and mobile applications on fixed and mobile networks so users can easily communicate in any workspace and on any media, device, or operating system.”

If that’s not collaborative communication I don’t know what is! My workplace actually uses Cisco’s Unified Messaging. This product lets us receive voicemails via email and lets us listen to and reply to emails through our voicemail system as well. The voicemail is received as an email with an attachment. This is handy because you can see who it is from, when it was sent, and so on instantly by reading the message. Then you can simply double-click the audio file and listen to your message. Piece of cake!

Cisco Systems. (2009).Cisco Systems Inc. Retrieved August 12, 2009 from http://www.cisco.com/en/US/hmpgs/index.html

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